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Design Research & Strategy

Megan McMahon

About Megan

With 8 years of research experience, I draw on my expertise in cognitive psychology to bridge the gap between human behavior and technology. Whether it's AI-driven products or emergency care, I combine empathy with rigorous, data-backed research to design solutions that truly resonate with users. My mission is to drive meaningful change that not only improves user experiences but also delivers tangible business results.

Outside of the product world, I love playing with my rambunctious yellow lab, hiking in national parks, knitting, and teaching.

Megan McMahon
My expertise >>

My Portfolio

I create impact by staying curious, prioritizing work that endures, and beginning with the end in mind.
Companies I've worked with >>

Testimonials

Megan's rigorous research skills and meticulous approach are deeply valued throughout our organization, from product managers on the ground to our executive teams. Megan’s foresight into business dynamics and user psychology is truly unparalleled.

Chiaki Osaka
Director of Product, Mercari US

Although I am not a UX designer, I do use design thinking a lot in my new role and was feeling very lost in how to understand the stages, find resources, and where to even begin. Megan and I met for a couple of hours where she not only gave me an overview of design thinking, but also took the time to learn my business problem to better give tailored advice for my specific context. I left our working session with an excitement to dive into my project and knowing that Megan helped me to gain confidence in my new role and would remain an advocate and mentor for me as I navigated the ins and outs of the design thinking process.

Rebecca Freeman
Project Manager, Capital One

Megan's adaptability in presenting research findings is remarkable. Whether addressing the CEO or an individual product manager, she tailored her presentations to effectively communicate insights and drive action. Her ability to translate complex research into clear recommendations was crucial in our decision-making processes.

Carlo Besozzi
Senior Director of UX & Brand, Mercari US

Megan continually raises the bar when it comes to research and operational excellence. She is not only a leader but a consummate team player, combining the rare mix of star performer with an unwavering commitment to her colleagues and the culture. She is an exceptional talent you'd be incredibly lucky to have on your team.

Thea Lee
Senior UX Research Manager, Mercari US