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Megan hiking beehive trail at Acadia National Park
Megan facilitating a design thinking workshop for VCU Quatar students
Megan McMahon
Megan celebrating finally reaching Guadalupe Peak

Hi there đź‘‹

It's nice to meet you!

I’m Megan McMahon, a UX Researcher with a passion for uncovering deep user insights that drive strategic decisions. With a background in clinical psychology and behavior science, I bring a sharp analytical mindset to research, blending quantitative rigor with qualitative depth. My expertise lies in advanced research methodologies, cross-functional collaboration, and helping teams translate findings into impactful product experiences.

At the heart of my approach is a belief in play, experimentation, and iterative learning—whether in product development or personal growth. I see design as a playground for ideas, where the best solutions emerge from curiosity, testing, and reframing problems in new ways. My work is rooted in human-centered design, ensuring that research doesn’t just inform but inspires innovation.

Beyond the product world, I thrive on mentoring emerging UX professionals, teaching, and helping people design careers that align with their strengths. When I’m not working, you can find me exploring the river with my yellow lab, hiking a national park, listening to my latest fantasy book, or knitting with a cozy cappuccino.
Resume

How I can help

I help organizations turn complex questions into actionable insights through human-centered research and strategic design. With a background in behavioral science and UX research, I bring a unique blend of analytical depth and creative experimentation to product development. Whether you need to refine your user experience, validate ideas, or optimize learning solutions, I can help.

1

Customer & Market Strategy

Helping entrepreneurs and businesses uncover product-market fit, develop pricing strategies, and build data-informed roadmaps to create products that resonate with the right audience.
2

Product Innovation

Providing deep insights into customer behavior, market trends, and competitive landscapes to inform better business decisions, reduce risk, and identify growth opportunities.
3

Mentorship & Career Growth

Supporting junior professionals and entrepreneurs in mastering testing business ideas, workshop facilitation, personal branding, and career discovery.

Testimonials

What folks are saying

Megan's rigorous research skills and meticulous approach are deeply valued throughout our organization, from product managers on the ground to our executive teams. Megan’s foresight into business dynamics and user psychology is truly unparalleled.

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Chiaki Osaka
Director of Product, Mercari US

Megan and I met for a couple of hours where she not only gave me an overview of design thinking, but also took the time to learn my business problem to better give tailored advice for my specific context. I left our working session with an excitement to dive into my project and knowing that Megan helped me to gain confidence in my new role and would remain an advocate and mentor for me as I navigated the ins and outs of the design thinking process.

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Rebecca Freeman
Project Manager, Capital One

Megan continually raises the bar when it comes to research and operational excellence. She is not only a leader but a consummate team player, combining the rare mix of star performer with an unwavering commitment to her colleagues and the culture. She is an exceptional talent you'd be incredibly lucky to have on your team.

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Thea Lee
Senior UX Research Manager, Mercari US

Megan's adaptability in presenting research findings is remarkable. Whether addressing the CEO or an individual product manager, she tailored her presentations to effectively communicate insights and drive action. Her ability to translate complex research into clear recommendations was crucial in our decision-making processes.

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Carlo Besozzi
Senior Director of UX & Brand, Mercari US